FAQs

What is the estimated delivery time?

  • 2-4 business days in Cairo & Giza.

  • 3-5 business days for the rest of Egypt.

A delivery Associate will contact you once your shipment is ready to be shipped.

How to place an order?

  1. Choose the item, color then size.

  2. Click on the cart button on the product to add it to your cart.

  3. Click on continue shopping to add other items or click on continue to checkout to complete your order.

  4. Fill in your information alongside contact details and shipping address.

  5. Choose payment method

  6. Complete payment

  7. Complete checkout

And there you go, You've got an order!

What payment methods are available at checkout?

  • Cash on delivery.

  • Online payment by card.

  • Online payment using installments/BNPL/Consumer financing.

What are the installments/BNPL/Consumer financing options available as a payment method?

  • VALU

  • Sympl

  • Souhoola

  • Premium

How do I contact you?

You can contact us through:

-Our social media channels:

Facebook

Instagram

E-mail from 9AM to 12AM.

-You can also call/WhatsApp us from 10am to 4pm on:
+201068433440.

- Social media channels are available for chats from 2pm- 4pm

Do you have any stores?

Yes, we currently have 20 offline retail stores & growing, you can find us in all the major malls and shopping venues.