Frequently Asked Questions
Yes, all our products are 100% authentic. Fitsole is a licensed retailer for NIKE and adidas, adidas Originals, NBA, Converse, ON Running, Birkenstock & Wilson and we take pride in providing our customers with genuine products.
- 2-4 business days in Cairo & Giza.
- 3-5 business days for the rest of Egypt.
- Choose the item, color then size.
- Click on the cart button on the product to add it to your cart.
- Click on continue shopping to add other items or click on continue to checkout to complete your order.
- Fill in your information alongside contact details and shipping address.
- Choose payment method
- Complete payment
- Complete checkout
And there you go, You've got an order!
- Cash on Delivery
- Online payment by card
- Installments/BNPL/Consumer financing
- VALU
- Sympl
- Souhoola
- Premium
Yes, we offer free shipping on orders over a certain amount. The minimum order amount for free shipping may vary depending on your location.
You can track your order by logging into your account on our website. Once your order has been shipped, you will receive a tracking number that you can use to track your package's progress.
Yes, we have 20 retail stores that can be found in major malls & shopping venues.